A quick update on the server downtime from yesterday.
Our hosting company, Media Temple, reports that they’re continuing to have trouble with their servers. We’re incredibly frustrated by their poor support on this matter, and are planning on moving our hosting to a more stable provider.
We know that many of you try to do your budgeting on Sunday afternoons / evenings. We know that the first of the month is one of the key days for many of you, as you review your past month’s expenses and map out your upcoming month’s spending. Of all days for the site to have downtime, this is one of the worst.
If you have any questions, please e-mail me, at charlie@pearbudget.com. At the moment, I don’t have any solid information from Media Temple about when the site will be back up, but they are normally able to fix these issues in a matter of hours. It’s already been several hours, so hopefully it’ll be soon.
If you want to be notified when the site is back up (so you don’t need to keep checking), please send me an e-mail, and I’ll ping you when the site’s live again. I might not be able to let you know the minute it’s back up, but I’ll be monitoring the server so you won’t have to.
Once more, I want to apologize. We share your frustration. As do a number of people on Twitter. We went with Media Temple because they’ve been around for a long time, they’ve got a good reputation, and we heard from fellow web developers that they were a reliable, responsive, professional outfit. The downtime we’ve had, though, is simply unacceptable. We’re looking at our hosting options.
Again, please feel free to e-mail me if I can be any help at all. And, again, thanks for your patience.