The best thing you can do is to shoot us a note (firstname.lastname@example.org) and let us know the page you were on and what you were trying to do. It’s really helpful if you can tell us what kind of computer you’re using (Mac or PC), as well as what browser you’re using.
PearBudget will work with both PCs and with Macs. Because it’s all online, there’s no software for you to download or worry about. PearBudget will work with Firefox, Chrome, Safari, Opera, and Internet Explorer (versions 7 and higher). If you use Internet Explorer, we recommend upgrading (for free) to the latest version, here: Free Internet Explorer […]
Of course! We intend to keep it available, forever, for free. You can download it from https://pearbudget.com/PearBudget.xls.
The entirety of our site is hosted on a secure server, using 128-bit encryption. When you log in, we set up a secure line for you to connect with our server, meaning nobody can intercept the information you’re passing through to the PearBudget database. Furthermore, at no point do you put your bank account numbers, credit […]
When we first started building PearBudget, we knew one thing: We wanted something simpler than everything else out there. So we challenged every assumption about what was necessary for a budget to work, and we came up with a surprisingly short list of crucial elements. We began building this ideal budgeting tool, and kept referring to […]
We’re Charlie and Sarah Park. We’re a husband-and-wife team, living and working in Virginia. We built PearBudget when we couldn’t find a budgeting tool that was simple enough for us to use. As a young couple without much money, we were aware that unless we kept an eye on our spending, we wouldn’t be able […]
It’s easy. Before you delete your account, be absolutely sure that it’s what you want to do … there’s no “undo” for account deletion. Also, before you delete your account, we’d love to hear from you. If there’s something you want PearBudget to do, and you don’t think it can do it, shoot us a note and […]
Absolutely! To subscribe by PayPal, just send your payment to the PayPal user address email@example.com. Be sure in the “notes” section of the PayPal transaction to indicate the e-mail address you’re using at PearBudget. It’s also not a bad idea to send us an e-mail (at that same pearbudget.com address) to make sure we’ve received […]
Just go to our “Update your billing info” page, and you should be all set!
We don’t want for “hidden” activity in your inactive categories to throw off your totals. To protect you from that happening, if you have any activity in an inactive category in a given month, the category will show up on your Plan and Review pages (just like a regular category). So if you’ve made a category inactive, […]