Having Trouble Logging in On the iPhone?
We’ve had a lot of e-mails recently from users who’ve had trouble getting in to their PearBudget accounts on their iPhones. “I entered my password,” they write, “and it wouldn’t let me in. What’s going on?” Ack. That’s terrible! Nobody wants to be cut off from their account. Weirdly, though, this isn’t a bug with [...]
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
How does editing this month’s plan affect past and future months?
Each month is its own special plan, built off the previous month’s plan. Editing a month won’t change past months. Let’s give an example. Say you were spending $200 on car gas for January through March, and in April gas spikes and you’re now paying $275, we want you to be able to adjust April, [...]
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
804.814.2064
That’s my number. (804) 814-2064. It’s my cell. Like, the number Sarah uses to tell me to pick up bread when I’m in town. It’s also, now, the number you can use to reach me. I want to make sure that if you have questions, or if there’s anything else I can help you with, [...]
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
Tabbing to the Dropdown Field on a Mac
I’ve gotten a few e-mails from people who say something like the following: “I use PearBudget at home (on a PC) and at work (on a Mac). At home (on the PC), I can use the Tab key on my keyboard to tab over to the ‘category’ dropdown. At work, though, my Tab key skips [...]
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
Setting up the PearBudget spreadsheet for a new year
If you’ve been using the PearBudget spreadsheet for a year (or more) and would like to start a new blank year, here are the steps you can follow for a smooth transition. Step 1 – Get a fresh copy of the PearBudget spreadsheet. You can download it (for free) here: https://pearbudget.com/spreadsheet – When you save [...]
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
How do I add a recurring receipt?
If you’ve got a category with a receipt amount that occurs monthly on the same date (like a mortgage payment or utility bill), you can set up a recurring receipt in PearBudget to automatically create this receipt every month, so you don’t have to enter it yourself. Here’s how! First, go to either the “Plan [...]
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
I’m having some trouble. What should I do?
The best thing you can do is to shoot us a note (help@pearbudget.com) and let us know the page you were on and what you were trying to do. It’s really helpful if you can tell us what kind of computer you’re using (Mac or PC), as well as what browser you’re using.
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
What browsers does PearBudget work on? What operating systems? Will it work with my computer?
PearBudget will work with both PCs and with Macs. Because it’s all online, there’s no software for you to download or worry about. PearBudget will work with Firefox, Chrome, Safari, Opera, and Internet Explorer (versions 7 and higher). If you use Internet Explorer, we recommend upgrading (for free) to the latest version, here: Free Internet Explorer [...]
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
Is the old PearBudget spreadsheet still available?
Of course! We intend to keep it available, forever, for free. You can download it from https://www.pearbudget.com/spreadsheet/.
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.
Is PearBudget secure?
The entirety of our site is hosted on a secure server, using 128-bit encryption. When you log in, we set up a secure line for you to connect with our server, meaning nobody can intercept the information you’re passing through to the PearBudget database. Furthermore, at no point do you put your bank account numbers, credit [...]
If that didn’t answer your question, get in touch with us by e-mail, at help@pearbudget.com.